Team, reports, and the rest

This page covers the remaining console surfaces: Users, Reports, Search, Notifications, and Help.

Users and invitations

Users manages your team, the people who sign in to your console, not your customers. It lives under the Account menu (the person icon, top right), above Settings. Invite by email, and the invitee accepts through a secure link to join your tenant. Roles gate what members can do: administrators manage everything, while operator-level actions (such as minting offline activations, and approvals where enabled) are separately gated, and operators see the Approvals button on the Users page. Team management is a live-console feature; in the sandbox, the Users page points you back to the live origin.

Reports

Reports covers sales and activation reporting: sales summaries with KPI cards, and activity over time. Reports reflect the same data you see on the order pages, grouped by product, so the numbers reconcile with your commerce records.

Search

The header search box (and the Search page) finds licenses, orders, and customers by the identifiers support receives: license ids, customer references, and channel-prefixed order numbers.

Notifications

Notifications collects tenant-level events worth a look; deliveries to your billing email complement it for anything urgent.

Help

Help carries in-product pointers, the SDK connection card (in sandbox mode), links to this documentation, and the support address, support@softactivate.com.