SoftActivate Licensing - Terms of Service
Last updated: August 23, 2026. These terms apply to the SoftActivate Licensing service (the “Service”), in addition to our website Terms & Conditions and Privacy Policy.
1. The Service
The Service provides software licensing capabilities - license key generation, license templates, online activation, subscription lifecycle management, and related analytics - delivered as a hosted service, together with a client SDK and a REST API. You access the Service through the management console, the API, and the client SDK integrated into your applications.
2. Free trial
Every new account starts with a 30-day free trial on the Demo plan: up to 10 products and 1,000 active devices, with no credit card required. When the trial ends without a subscription, nothing you created is removed and existing device activations continue to validate; creating new licenses or products and activating new devices is paused until you subscribe to a paid plan. Everything you set up during the trial carries over unchanged when you subscribe. Licenses issued during a trial that has not been converted to a paid plan may be revoked and removed no earlier than 90 days after the trial ends. Trial extensions are available on request. The only charges are those you explicitly agree to at checkout; a trial never converts into a charge by itself.
3. Your account
You must provide accurate registration information and keep your account credentials confidential. You are responsible for all activity under your account, including activity by team members you invite. You must notify us promptly of any unauthorized use of your account.
4. Your data
Data you submit to the Service - including your product definitions, license records, customer order data, and activation records - remains yours. We use it only to operate and improve the Service and as described in our Privacy Policy. You are responsible for ensuring that your use of the Service, including the personal data of your own customers that you process through it, complies with the laws applicable to you. Upon account deletion, your data is removed from the Service.
5. Acceptable use
You must not: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorized access to the Service, other tenants' data, or the underlying infrastructure; (c) probe, scan, or test the vulnerability of the Service without our prior written consent; (d) resell or provide the Service to third parties as a standalone offering; or (e) impose an unreasonable load on the Service outside its intended use of licensing your software products. Sandbox environments are provided for evaluation and testing and must not be used to license production software.
6. Client SDK
The client SDK is licensed to you for the purpose of integrating your applications with the Service. You may distribute the SDK's runtime components as embedded in your applications. Release builds of the Windows binaries and installers are Authenticode-signed and timestamped; verify every download against the published checksums.
7. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or terminate accounts that violate these terms, create security risks, or have been inactive for an extended period (with prior notice for inactivity). Where practical, we will notify you and give you an opportunity to export your license data before termination takes effect.
8. Disclaimer of warranties
THE SERVICE AND THE CLIENT SDK ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. YOU SHOULD EVALUATE THE SERVICE CAREFULLY — THE FREE TRIAL EXISTS FOR EXACTLY THAT — BEFORE RELYING ON IT FOR PRODUCTION USE.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SOFTACTIVATE OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA OR BUSINESS, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY IN CONNECTION WITH THE SERVICE SHALL NOT EXCEED THE FEES YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR 100 USD IF NO FEES WERE PAID.
10. Changes to these terms
We may update these terms from time to time. Material changes will be announced through the console or by email to the account owner. Continued use of the Service after a change takes effect constitutes acceptance of the updated terms.
11. Enterprise agreements
Enterprise plans - including service level agreements, data processing agreements (DPA available on request), and dedicated deployments - are governed by separately negotiated agreements that take precedence over these terms. Contact us for details.
12. Contact
Questions about these terms: contact us.